COVID-19

UPDATED: Public Statement – Thursday, April 2 at 4:00 pm

First, I want to thank you for your continued patience and support while we continue to reschedule postponed events and move any tickets for cancelled events back to your account. To the Vernon & District Performing Arts Centre Society, as a registered charitable, not-for-profit organization, your support at this challenging time means a great deal to us and to the organizations that use our services.

Many upcoming events are now re-scheduled for the Fall or later, and new events are now being added. We ask that if you have tickets to any of the following events below, to please contact us to confirm that you want the new performance date as they are posted. We will take care of everything else! You will not lose your existing seat selection. If, by chance the new event date(s) will not work for you, please consider a credit on your box office account for ANY future events available through Ticket Seller.

The OSO, North Okanagan Community Concerts Association and the Vernon and District Performing Arts Centre Society would also be sincerely grateful for donations of the value of any cancelled tickets to their host organizations.

Please Note our updated CoVID-19 Hours

Your Tickets for Postponed or Cancelled Events:

Our Ticket Seller box office has set the following policies for current ticket-holders:

Your Tickets for Postponed or Cancelled Events:
(including redeemable ticket vouchers for the Society’s SPOTLIGHT Shows)

Ticket Seller will hold your tickets and notify you about re-scheduled performance dates as soon as we know them. Artists are re-scheduling dates and this process is underway.
Existing ticket vouchers for the Society’s re-scheduled SPOTLIGHT Shows will be redeemed for tickets once Ticket Seller re-opens to the public for in-person service.
Please check Ticketseller.ca regularly for updates.

If any re-scheduled performance dates will not work for you, as a not-for-profit box office, Ticket Seller is asking ticket-holders to take a credit on their account and apply it to ANY future events in lieu of a refund.

Refunds incur added non-recoverable banking and credit card charges that together would have a significant financial impact on the Vernon & District Performing Arts Centre Society.

Cancelled Events:

To date, commercial touring events and our Society’s SPOTLIGHT Shows are re-scheduling and therefore are only postponed. New dates to be announced shortly.

For those shows that do have to cancel, ticket-holders will have the same options to take a credit on their box office account for future events, or to donate your tickets.

IF taking a credit on your Ticket Seller account is not possible at this time, please consider making a donation to the not-for-profit for any of their cancelled events.

For refund requests, we will process refunds in stages and as required, in consultation with booking agents over the coming days and weeks.

Thank you once again for your patience and continued support. We look forward to welcoming you back to the Vernon & District Performing Arts Centre.

Ticket Seller Box Office
(250) 549-7469
Toll Free: 1-866-311-1011