Ticket Seller is a 'ticket agent'. We sell event tickets on behalf of groups and individuals who are presenting shows. Ticket Seller was formed in 2001 by the Vernon and District Performing Arts Centre Society with support from the Regional District of the North Okanagan, the City of Vernon, and the District of Coldstream, to ensure that the patrons of The Centre have easy access to their ticket purchases. Ticket Seller is an entirely North Okanagan venture, and all Ticket Seller staff live in the North Okanagan.
As the 'exclusive ticket agent' for the Vernon and District Performing Arts Centre, we sell tickets for all the events at the Centre's Main Auditorium, and all advance ticket sales for events in the the Marie Fleming Hall. We are also the ticket agent for the Powerhouse Theatre, and have provided ticketing services for events at the Vernon Recreation Centre, Trinity United Church, The Vernon Best Western Lodge, and others.
We are located in the front foyer of the Vernon and District Performing Arts Centre- 3800 33rd Street, at the North end of the Rec Centre Complex. There is plenty of free parking and wheelchair access.
Discounts may be received by calling the Ticket Teller Box Office or by visiting the Box Office in person. Discounts are not
We wanted to make everything easy in your ticket purchases, and to this end we chose a phone number that is a "word mark" - 549-SHOW - unfortunately a few patrons have interpreted this as 549-SH-zero-W. The actual number is 549-7469 - the letter O on the telephone keypad being the number 6.
We suffer a bit from being either 'crazy busy' or 'crazy slow'. We find that mornings are often most busy, and that you almost always get through your first time if your call is made in the afternoons. We try to answer every call as quickly as we can without compromising the service we offer our ticket buying patrons.
Yes - as long as you have a valid Visa or MasterCard we will be most happy to take your order.
Funny you should ask. Unlike other ticket agents, we do not charge an additional service charge for phone orders or web sales.
We will be most pleased to hold your tickets for you until the day of the show. Our event box office opens one hour prior to the advertised start time of the event, and is open until one half hour after the event has started. If you prefer however, you may pick up your tickets at any time during our regular office hours, (9:30 till 5:00 pm, Mondays through Saturdays) and avoid the line up the night of the show.
We would be most pleased to mail your tickets out to you as long as we have more than one week prior to the event to ensure that we get your tickets to you in time. If, however, for any reason the tickets fail to arrive in your mailbox in time for the event, we will be most pleased to reprint your tickets at the event box office. A $1 ticket mailing surcharge will be added to the price of your order.
We accept Visa, MasterCard, Debit, Ticket Seller Gift Certificates, and good-old-fashioned cash. - Sorry no cheques (we do accept cheques for season renewals)
Stumped for the perfect gift for the hard to buy for person? A Ticket Seller Gift Certificate may be the perfect gift. Gift Certificates are available in $20 and $50 denominations, are valid as payment for any purchases made through Ticket Seller. Ticket Seller Gift Certificates are transferable, and do not have an expiry date.
For the most part, we don't. We encourage the organizers of events to include all taxes and service charges in their advertised price. We know how much you hate hearing about a show advertised at a $38 ticket price and then being charged $50 to buy the ticket. We think it is unfair to you, the patron, and we discourage the practice at every opportunity. Almost all of our tickets are available at the advertised price.
Your ticket account helps us provide the best possible service to you. It allows us to track your special needs, preferences, and contact information. Should there be a problem with your tickets, we can reach you to solve the problem prior to your arrival. Should your tickets be lost, stolen or forgotten, we can replace them for you if you have a ticket account with us. As you will read below, your information is secure and will not be sold or distributed.
Under the privacy laws, we are in fact collecting the information on behalf of the show's producer, and the information belongs to that group. While they may use that information to contact you about another upcoming event that they are producing, it is illegal for them to sell or distribute that list beyond their own use.
It is illegal for us, or anyone else, to sell your account information.
Luckily we have your ticket account information on file, which will allow us to reprint your tickets for you. And there is no charge for this service! After all, you have not paid for a little piece of paper, you have paid to see the show. We believe that any ticket agent that will not replace lost or stolen tickets is doing a great disservice to their patrons.
Give us a call, and we will do what we can to move you to the available seats with the fewest possible stairs. While this is not always possible for a sold out show, you will be amazed at what we can do!
As long as the show's producer has not forbid this, we will be happy to exchange your tickets for a different night of the same event. You may have to pay a small amount if there is a price difference between the tickets, but other than that this service is offered free of charge.
Unfortunately no. However event tickets do make excellent gifts, or you may be able to resell the tickets to a friend.
It doesn't happen often but if a show cancels we will refund your tickets in full on behalf of the event's organizer.
Again, funny you should ask! We are most pleased to provide our Ticket Seller Email Newsletter which is sent directly to your computer every two weeks. This Newsletter lets you know about upcoming events, and specials. You can sign up for this by contacting our Ticket Seller staff at 549-SHOW.
No spam - we promise!! - your email address will be used exclusively for the Ticket Seller's Email Newsletter.
Of course! Just reply to the email with 'remove from list' in the subject line.
This is an offer exclusive to members of the Vernon and District Performing Arts Centre Society. Members receive discounts on shows presented by the Society. For more information on Society Membership, follow this link (click here
We would be most happy to talk to you about providing ticket agent services for you. Please call our Ticket Seller Manager, Stuart Benoit, at 549-SHOW
Other ticket agents charge up to $12 in service charges to the patron, and may also charge credit card recovery fees (in some cases up to 5%), set up fees, and percentage of gross. We charge just $3.25 per ticket plus a 3% credit card recovery on tickets bought with Visa, MasterCard, or Ticket Seller Gift Certificates (there is a $.15 per ticket charge for debit transactions).
We most certainly do, and would be most happy to talk to you about providing ticket printing services for you. Please call our Ticket Seller Manager, Stuart Benoit, at 549-SHOW!